1. UK GDPR and this website
UK data protection law, including the UK GDPR and the Data Protection Act 2018 as amended, governs how we use personal information. This page summarises your rights; our Privacy Policy is the main notice explaining the information we collect, our purposes, lawful bases, sharing and retention.
2. How we approach personal information
- Use information lawfully, fairly and transparently.
- Collect it for specified purposes and avoid incompatible reuse.
- Limit collection to what is adequate, relevant and necessary.
- Take reasonable steps to keep information accurate.
- Keep identifiable information no longer than necessary.
- Protect information with appropriate security and be accountable for our handling of it.
3. Your rights
Be informed
Receive clear information about how and why your personal information is used.
Access
Ask whether we process your information and request a copy, together with related information about its use.
Rectification
Ask us to correct inaccurate information or complete information that is incomplete.
Erasure
Ask us to delete information in circumstances set out by law. This right does not always apply, including where records must be kept for legal claims or obligations.
Restriction
Ask us to limit use of information in certain circumstances while an issue is resolved.
Object
Object to processing based on legitimate interests and to direct marketing. You can stop marketing emails at any time from your account or by using the unsubscribe link in an email.
Data portability
In applicable cases, receive information you provided in a structured, commonly used, machine-readable format or ask for it to be transferred.
Withdraw consent
Withdraw consent at any time where consent is the lawful basis, without affecting processing that was lawful before withdrawal.
Automated decisions
Receive safeguards where a solely automated decision has legal or similarly significant effects. This website does not make such decisions about you.
4. How to make a request
Contact Yi ping Limited and clearly describe the information or right involved. You do not need to use legal wording. We may ask for proportionate information to verify your identity and locate the relevant records.
Requests are normally free. We will respond without undue delay and within the period required by law, usually one month after receiving a valid request. The law may allow extra time for a complex request; if so, we will explain the delay. Some rights are qualified, and we will explain any lawful reason we cannot fully meet a request.
5. Raise a concern or complaint
You can complain to us if you believe personal information has been handled incorrectly. We will take appropriate steps to investigate, keep you informed and respond without unjustified delay.
You can also complain to the Information Commissioner’s Office. The ICO recommends contacting the organisation first and provides current instructions and time limits on its website.
Contact us about your data
Contact Yi ping Limited using the details below and mark your request “Data protection”. We may ask for information needed to verify your identity before acting on a request.
- Legal entity: Yi ping Limited.
- Trading address: 16 Kirkgate Street, Huddersfield, West Yorkshine, HD1 1QH, GB.
- Email: [email protected].
- Telephone: +44 1484 542882.